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Our Team

Our Team

Our Team

At Fuller Hospital, we work diligently to create an atmosphere to promote healing in an environment which is clinically sound, compassionate and focused on individualized treatment plans and goals. We engage with patients during some of the most difficult times of their lives. Our highly trained staff, competent and engaged physicians and clinically robust, evidence-based programs provide services for adolescents and adults across a continuum of care that includes assessments, community-based care, day treatment, and inpatient hospitalization. We provide specialized support to patients with co-occurring addiction and mental health disorders and we operate Massachusetts’s only inpatient unit for adults with intellectual disabilities. Fuller Hospital seeks to lead the way in behavioral health, and we welcome the opportunity to serve you or a loved one.

Rachel Legend, LICSW, Chief Executive Officer

Our Leadership

Rachel Legend

Rachel Legend, LICSW
Chief Executive Officer

Rachel is a proven healthcare leader with the ability to create a positive impact on the bottom line by analyzing the patient care experience, quality metrics and staff efficiencies from hospital access to discharge. She has been able to drive and lead a team approach to care, steeped in evidence-based practice, through diligent monitoring, coaching, and education to instill muscle memory with respect to expectations of an elite, premiere behavioral health facility where staff mirror these expectations. The micro-analysis of pressure points on this continuum continually expose opportunities for growth and change.

Rachel received a national award, alongside KD Lang and former Speaker of the House Nancy Pelosi, from the Human Rights Campaign for her work with youth in California and the UHS Chairman’s Council Award three years in a row for exceptional clinical hospital metrics resulting in the Eagle Award.

Rachel has a lifelong commitment to diversity and progressive healthcare engagement and access. She recently completed her Graduate Certificate in LGBT Healthcare where she was recognized with the Outstanding Promise Award from Drexel University for her work creating and implementing best practices in clinical engagement of LGBT patients. She graduated from Leadership Rhode Island’s year long program for RI leaders, was recognized by Rhode Island College with their Annual Diversity Award. Rachel is experienced in hospital administration, program development, innovative fiscal opportunities, community activism and prevention programming, lobbying, and macro policy and legislative work allowing her to bring an array of experience to her work and collaborations.

Kevin Pannone
Chief Financial Officer

Kevin was born, bread and lives in neighboring Rhode Island. Kevin graduated with the University of Rhode Island with a degree in Finance and earned his Master of Business Administration from the University of Connecticut concentrating in management and accounting. He is a results-oriented professional and proven leader with strong communication, negotiation, analytical, and computer skills. He over 20 years’ experience in analysis, budgeting, forecasting, and management of both projects and personnel, with a track record of achieving operational goals. For over a decade he has held various financial and operations positions in the Healthcare industry with most recently as the Chief Financial and Operating Officer at a large non profit organization. Kevin is married with three children and deeply involved in his community including coaching his children’s’ sports teams.

Dale Hershman

Dale Hershman, LICSW
Director of Utilization Management and Case Management

Dale Hershman received her MSW degree from The University of Chicago in 1983.  She spent five years working as a case manager at The Arbour Hospital and was promoted to assistant department director. From there she was hired as the Director of Social Work for the inpatient psychiatric unit at Emerson Hospital. She then came to Fuller hospital over 25 years ago as the Director of Social Work. In her time at Fuller, she was also the program manager for the adolescent unit before moving into her current role as the Director of Utilization Review and Case Management.  She has worked tirelessly to make sure that patients receive the care that they require while ensuring that the hospital is reimbursed appropriately for care.

Scott Haltzman

Scott Haltzman, M.D
Medical Director

Scott Haltzman, M.D., is board certified by the American Board of Psychiatry and Neurology and is a Distinguished Fellow of the American Psychiatric Association. He is a graduate of Brown University and the Warren Alpert Medical School at Brown University. He completed his psychiatric training at Yale University, and then practiced psychiatry as part of the Brown University faculty for more than 20 years. He had been appointed a Clinical Associate Professor of Psychiatry at Florida State University in 2014 and Adjunct Clinical Assistant Professor of Psychiatry, Boston University School of Medicine in 2016. He currently serves as the Medical Director of Fuller Hospital in South Attleboro, MA.

Dr. Haltzman has gained international recognition for his work in support of marriage and committed relationships. He has appeared on the Today Show, 20/20, Nightline, Good Morning America, Fox and Friends, The Rachel Ray Show, and in TIME, Glamour, Redbook, Parent’s Magazine, Cosmopolitan, Men’s Health, New York Times, Washington Post, Los Angeles Times, and Chicago Tribune.

He has published three books with Jossey-Bass/Wiley: the bestselling, The Secrets of Happily Married Men, as well as The Secrets of Happily Married Women, and The Secrets of Happy Families, a 2010 Nautilus Book Awards silver-medal winner,

Dr. Haltzman’s most recent book, The Secrets of Surviving Infidelity was published in 2013 by Johns Hopkins University Press.

Jill MacCormack, LICSW
Director of Risk Management and Quality Improvement

Jill is the Director of Risk Management and Quality Improvement, with a long history of working in healthcare, counseling community mental health, and emergency services. With a demonstrated history of creating, implementing, and evaluating programs; Jill is skilled in leadership, management, crisis intervention, and mental health counseling. Jill has a strong focus on progressive management and integrating business operations and clinical work. Jill not only believes strongly in improving the access to quality mental health care and continuity of care across systems, but works diligently to implement strategies from process to practice.

Kimberly Rodrigues, LICSW
Director of Clinical Services and Intake

Kimberly started at Fuller Hospital in 2015 and has worked diligently in multiple roles since that time including case manager and then received promotion to Supervisor. Over the course of these years, she has brought her vast breadth of knowledge to not only the clinical team but also has been instrumental in creating a training program for Mental Health Workers to gain knowledge about our patient population and engagement. With a passion for teamwork and patient-centered care, Kimberly has set the stage for treatment team expectations that drive healing environments and patient-driven goals with a team of clinicians dedicated to the patient, families and facility. This deep knowledge of inpatient treatment, combined with her drive to provide quality patient care, has supported her transition into the Director of Clinical Services. Kimberly is motivated to continue supporting both staff and patients to ensure the best care for Fuller patients and their families by meeting patients where they are, providing opportunities for staff to grow and leading a facility dedicated to being the visionary in behavioral health needs.

Maria Duarte, RN
Assistant Director of Nursing

Graduating with a nursing degree in 2009, Maria worked as a Home Care Nurse with elderly and home bound clients, educating clients on medication regimen, performing wound care, before finding her passion for behavioral health. Maria started at Fuller Hospital in 2010 as a Charge Nurse, Lead Clinical Nurse in 2015 and then Unit Manager of an 18-bed adult unit in 2018. Maria is committed to exceptional patient care, thoughtful staff engagement and best-practice nursing.

Yvonne Britto
Director of Staff Engagement

Yvonne began her career at Fuller in 2011 and has held multiple roles driving her success in healthcare including Mental Health Specialist, Milieu Manager, Handle with Care Instructor, and verbal de-escalator. Most recently returning to Fuller in 2019 as the Adolescent program Manager and then promotion to Staff Engagement Manager. Yvonne continues in her training capacity as an exceptional patient advocate as well as a trainer of staff in the verbal de-escalation of patients. Her recent promotion to the senior leadership team as the Director of Staff Engagement is a result of her tireless engagement of staff, exceptional training skills, and the ability to role model best-practice patient engagement. Yvonne consistently demonstrates service excellence contributing to our mission, principles, culture, and values of compassion and leading the way in behavioral health.

Jessica Eagles
Director of Leadership & Systems Development

Jessica Eagles is a dedicated and compassionate leader with 18 years of experience in human services and more than 15 years of experience in management and leadership positions. Jessica leads with dignity and is passionate about promoting a positive work environment through effective communication and leadership development. During her career, Jessica has worked with individuals with developmental disabilities, individuals who are incarcerated or recently released from prison, individuals experiencing homelessness and individuals experiencing substance use disorder.

Jessica received her Bachelor’s Degree in Criminal Justice from Bridgewater State College and is currently working to receive her Master’s Degree in Social Work from Rhode Island College. Jessica is the recipient of several distinguishable honors to include a certificate from the Commonwealth of Massachusetts Supervisors Program and Treatment Center Director of the Year from her previous employer. In her personal time, Jessica advocates for prison and criminal justice system reform and is a member of an Opioid Task Force.

Brittany Desmond
Community Relations Coordinator

Brittany received her Bachelor’s Degree in Marketing from Merrimack College in 2014. While she was a student at Merrimack she served on E-Board for the Marketing Club as the VP. Brittany comes to us from the advertising world and has worked with many large publications in the Boston area since graduation.

Brittany worked in the sales industry for 6 years before making the transition into marketing. While working in the sales world, Brittany completed the Dale Carnegie Performance Training.

In her personal time, Brittany does freelance Marketing for small business owners and manages their social media platforms. She holds multiple certificates in Marketing and Social Media and she is constantly educating herself on new marketing trends.

Brittany is a native of Milford but currently resides in Quincy, MA. Brittany’s bubbly personality will make her a great addition to the Fuller family.