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Our Team

Our Team

Our Team

At Fuller Hospital, we work diligently to create an atmosphere to promote healing in an environment which is clinically sound, compassionate and focused on individualized treatment plans and goals. We engage with patients during some of the most difficult times of their lives. Our highly trained staff, competent and engaged physicians and clinically robust, evidence-based programs provide services for adolescents and adults across a continuum of care that includes assessments, community-based care, day treatment, and inpatient hospitalization. We provide specialized support to patients with co-occurring addiction and mental health disorders and we operate Massachusetts’s only inpatient unit for adults with intellectual disabilities. Fuller Hospital seeks to lead the way in behavioral health, and we welcome the opportunity to serve you or a loved one.

Sincerely,
Rachel Legend, LICSW, Chief Executive Officer

Our Leadership

Rachel Legend

Rachel Legend, LICSW
Chief Executive Officer

Rachel is a proven healthcare leader with the ability to create a positive impact on the bottom line by analyzing the patient care experience, quality metrics and staff efficiencies from hospital access to discharge. She has been able to drive and lead a team approach to care, steeped in evidence-based practice, through diligent monitoring, coaching, and education to instill muscle memory with respect to expectations of an elite, premiere behavioral health facility where staff mirror these expectations. The micro-analysis of pressure points on this continuum continually expose opportunities for growth and change.

Rachel received a national award, alongside KD Lang and former Speaker of the House Nancy Pelosi, from the Human Rights Campaign for her work with youth in California and the UHS Chairman’s Council Award three years in a row for exceptional clinical hospital metrics resulting in the Eagle Award.

Rachel has a lifelong commitment to diversity and progressive healthcare engagement and access. She recently completed her Graduate Certificate in LGBT Healthcare where she was recognized with the Outstanding Promise Award from Drexel University for her work creating and implementing best practices in clinical engagement of LGBT patients. She graduated from Leadership Rhode Island’s year long program for RI leaders, was recognized by Rhode Island College with their Annual Diversity Award. Rachel is experienced in hospital administration, program development, innovative fiscal opportunities, community activism and prevention programming, lobbying, and macro policy and legislative work allowing her to bring an array of experience to her work and collaborations.

Kevin Pannone
Chief Financial Officer

Kevin was born, bread and lives in neighboring Rhode Island. Kevin graduated with the University of Rhode Island with a degree in Finance and earned his Master of Business Administration from the University of Connecticut concentrating in management and accounting. He is a results-oriented professional and proven leader with strong communication, negotiation, analytical, and computer skills. He over 20 years’ experience in analysis, budgeting, forecasting, and management of both projects and personnel, with a track record of achieving operational goals. For over a decade he has held various financial and operations positions in the Healthcare industry with most recently as the Chief Financial and Operating Officer at a large non profit organization. Kevin is married with three children and deeply involved in his community including coaching his children’s’ sports teams.

Dale Hershman

Dale Hershman, LICSW
Director of Clinical Services

Dale Hershman received her MSW degree from The University of Chicago in 1983. She spent five years working as a case manager at The Arbour Hospital and was promoted to assistant department director. From there she was hired as the Director of Social Work for the inpatient psychiatric unit at Emerson Hospital. She then came to Fuller hospital over 28 years ago as the Director of Social Work. In her time at Fuller, she was also the program manager for the adolescent unit before moving into her current role as the Director of Clinical Services. She has worked tirelessly to make sure that patients receive the care that they require while ensuring that the hospital is reimbursed appropriately for care.

Scott Haltzman

Scott Haltzman, M.D
Medical Director

Scott Haltzman, M.D., is board certified by the American Board of Psychiatry and Neurology and is a Distinguished Fellow of the American Psychiatric Association. He is a graduate of Brown University and the Warren Alpert Medical School at Brown University. He completed his psychiatric training at Yale University, and then practiced psychiatry as part of the Brown University faculty for more than 20 years. He had been appointed a Clinical Associate Professor of Psychiatry at Florida State University in 2014 and Adjunct Clinical Assistant Professor of Psychiatry, Boston University School of Medicine in 2016. He currently serves as the Medical Director of Fuller Hospital in South Attleboro, MA.

Dr. Haltzman has gained international recognition for his work in support of marriage and committed relationships. He has appeared on the Today Show, 20/20, Nightline, Good Morning America, Fox and Friends, The Rachel Ray Show, and in TIME, Glamour, Redbook, Parent’s Magazine, Cosmopolitan, Men’s Health, New York Times, Washington Post, Los Angeles Times, and Chicago Tribune.

He has published three books with Jossey-Bass/Wiley: the bestselling, The Secrets of Happily Married Men, as well as The Secrets of Happily Married Women, and The Secrets of Happy Families, a 2010 Nautilus Book Awards silver-medal winner,

Dr. Haltzman’s most recent book, The Secrets of Surviving Infidelity was published in 2013 by Johns Hopkins University Press.

Jill MacCormack, LICSW
Director of Risk Management and Quality Improvement

Jill is the Director of Risk Management and Quality Improvement, with a long history of working in healthcare, counseling community mental health, and emergency services. With a demonstrated history of creating, implementing, and evaluating programs; Jill is skilled in leadership, management, crisis intervention, and mental health counseling. Jill has a strong focus on progressive management and integrating business operations and clinical work. Jill not only believes strongly in improving the access to quality mental health care and continuity of care across systems, but works diligently to implement strategies from process to practice.

Kimberly Rodrigues, LICSW
Director of Systems Development

Kimberly started at Fuller Hospital as a clinician in 2015 and has worked diligently in multiple roles throughout the facility since that time. Kimberly transitioned to a Clinical Supervisor in 2018 and then Director of Clinical Services in 2019 where she brought a vast breadth of knowledge to our clinical team and was instrumental in developing new leaders throughout the facility. With a passion for teamwork and patient-centered care, Kimberly has set the stage for treatment team expectations that drive healing environments and goals driven by the patients and families we serve. This deep knowledge of inpatient treatment, combined with her drive to provide quality patient care, led to her transition into the Director of Systems Development in 2022. Kimberly is motivated to continue supporting staff, patients and hospital management to ensure the best care for the people we serve by meeting patients where they are, providing opportunities for staff to grow, and supporting a facility dedicated to being the visionary in behavioral health needs.

Maria Duarte, RN
Assistant Director of Nursing

Graduating with a nursing degree in 2009, Maria worked as a Home Care Nurse with elderly and home bound clients, educating clients on medication regimen, performing wound care, before finding her passion for behavioral health. Maria started at Fuller Hospital in 2010 as a Charge Nurse, Lead Clinical Nurse in 2015 and then Unit Manager of an 18-bed adult unit in 2018. Maria is committed to exceptional patient care, thoughtful staff engagement and best-practice nursing.

Yvonne Britto
Director of Staff Engagement

Yvonne began her career at Fuller in 2011 and has held multiple roles driving her success in healthcare including Mental Health Specialist, Milieu Manager, Handle with Care Instructor, and verbal de-escalator. Most recently returning to Fuller in 2019 as the Adolescent program Manager and then promotion to Staff Engagement Manager. Yvonne continues in her training capacity as an exceptional patient advocate as well as a trainer of staff in the verbal de-escalation of patients. Her recent promotion to the senior leadership team as the Director of Staff Engagement is a result of her tireless engagement of staff, exceptional training skills, and the ability to role model best-practice patient engagement. Yvonne consistently demonstrates service excellence contributing to our mission, principles, culture, and values of compassion and leading the way in behavioral health.

Lyndsey Collins
Manager of Admissions and Community Relations

Lyndsey came to us with a diverse background in relationship building and communication. After receiving a Bachelor of Science in Business Management and Marketing from the University of Massachusetts, she worked in public relations with Fortune 500 companies, government entities and non-profits. From there she began a career as a private marketing consultant for small to mid-size businesses, developing trusted relationships between business and target market. Lyndsey then found her passion in healthcare, helping practitioners provide the best possible education and care for their patients as an Administrator and Reputation Manager in private practices.

Lyndsey is a highly skilled communicator and people person, finding reward in the positive impact she brings to our patients, team, community, and hospital. Through intake management, community outreach and engagement, Lyndsey is dedicated to educating the community on the services we offer and how we are leading the way in behavioral health here at Fuller Hospital.

Scott Andrews
Director of Education

As the Director of Education, Scott manages the education and learning experiences of staff as they care for our patients. At Fuller Hospital, Scott previously led teams as the Adolescent Program Manager and most recently as General Adult Program Manager.

Scott earned his Master’s degree at the United States Sports Academy, studying sports medicine and human performance after earning his Bachelors in Exercise Science from Ithaca College. Scott is National Board Certified in Athletic Training and was an integral part of the Harvard University, Boston Red Sox, New England Patriots, and New England Revolution sport medicine teams where he cared for and educated highly skilled athletes.

His professional life is rich with education initiatives. Whether working in sports medicine, presenting at conferences, moderating speaker panels, mentoring young professionals, building high performing teams or creating learning programs, Scott is a dedicated lifelong educator.

Chris Kirk
Human Resources Manager

Chris started his career at Fuller Hospital in 2016 as a Mental Health Specialist and received promotions to Milieu Manager, then to Staffing Coordinator then to Human Resources Generalist. In 2020, Chris was promoted to his current role of Human Resources Manager. As the Human Resources Manager, Chris oversees both the human resources operations and the staffing/scheduling of nursing and mental health specialist staff. Prior to joining Fuller Hospital, Chris found his passion for helping others and the behavioral health field while working at an intensive group home for adolescents. What Chris likes most about working at Fuller Hospital is the opportunities that it provides for every employee that walks through our door as well as the coworkers he works with on a daily basis that all come together in an effort to make a positive impact on our patients lives.